*In line with the extended national lockdown, our stores have closed their doors from Friday, 27 March until further notice, or until safe to return. We have temporarily relocated all our staff offsite, but don’t worry our agents will continue to work from home and will be available to offer support with any bookings or concerns via the regular store contact details.
In the event you need help during this lockdown period, please see the below information on how to find a consulate or embassy:
There will be consulate or embassy for your country of citizenship in most countries globally. If, for example, you are from Australia and you are currently in Thailand, then use any search engine to search ‘Australian consulate in Thailand’ or ‘Australian embassy in Thailand’. There may be a central list of all of your country’s embassies and consulates globally – the government travel advice websites below would be a good starting point for finding this.
List of government advice sites:
How do I submit a complaint?
Be sure to check the World Health Organization (WHO) coronavirus situation reports and your government’s own site for daily updates, and to plan your travel accordingly.
Local SA Government Advice site:
Statements by president Cyril Ramaphosa:
Travel Insurance updates
List of all countries and travel restrictions imposed:
Coronavirus disease (COVID-19) advice for the public: